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Author Topic: Is it just me or are sales not being reported for everyone?  (Read 9818 times)
LB Gschwandtner
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« on: February 01, 2012, 01:47:54 PM »

We have a free promo for Megan's New Year today & tomorrow & it shows only 41 downloads since this morning but it's ranked

#399 Free in Kindle Store (See Top 100 Free in Kindle Store)
* #19 in Kindle Store > Kindle eBooks > Fiction > Contemporary Fiction

So obviously it's getting lots of downloads.

AND ... does anyone understand how or why amazon is categorizing books in categories the author did not assign when uploading a book?
We designated this a Paranormal Romance. But I never see that category come up.
It's been listed in fantasy, fantasy/futurisic, and this contemporary fiction category.

Why does amazon ask for us to assign categories & then ignore them?

sigh ...
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JRTomlin
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« Reply #1 on: February 01, 2012, 01:54:42 PM »

Definitely wonky for most of us. A lot of wailing and gnashing of teeth in the BBOS thread.
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Andrew Warwick
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« Reply #2 on: February 01, 2012, 01:59:50 PM »

Looks that way - I've got a free promo going so to have no downloads seems unlikely in the extreme.
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LB Gschwandtner
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« Reply #3 on: February 01, 2012, 02:02:49 PM »

thanks all: that makes me feel normal at least.

I also "heart" amazon believe me. Not complaining just confused by their twists & turns.
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KayBratt
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« Reply #4 on: February 01, 2012, 02:09:24 PM »

I usually have 40-50 sales by mid-day and I'm showing only 1 sold and 6 borrowed. So I know something is wrong unless the world has decided they hate me as of last night midnight EST.

 Roll Eyes
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BrianKittrell
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« Reply #5 on: February 01, 2012, 02:39:14 PM »

The beginning of a new month can be wonky sometimes. Usually the weird stuff happens after the first week, but maybe they're trying to give us monthly reports earlier than a few weeks past the 1st?
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Terrence OBrien
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« Reply #6 on: February 01, 2012, 02:45:10 PM »

The most obvious explanation for the fact that I have zero sales today is that the world decided on Feb 1 that I suck. I resist any temptation to blame Amazon software for all that sucketh. I want all the credit.
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K.R. Harris
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« Reply #7 on: February 01, 2012, 02:46:21 PM »

Yep, I think something is out of "sink". Just checked my sales number's and they are almost nothing compared to yesterday.

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Kenneth Rosenberg
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« Reply #8 on: February 01, 2012, 02:48:21 PM »

Ah, so glad I stumbled into this thread!  No sales for me at all today, and that's after ending a two-day free promo yesterday.  At least now I feel better about it.  Hopefully all will shake out soon and we'll see some real numbers!
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Gertie Kindle 'a/k/a Margaret Lake'
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« Reply #9 on: February 01, 2012, 02:52:09 PM »


Eeks!  I think they assign categories somewhat based on the keywords you choose when you upload it.  I do heart Amazon, for all the opportunities they do give us, but not being able to pick your category is frustrating.

Here's what Amazon told me about categories.

Further, I checked your KDP account and see that, you've chosen the below categories on KDP:

FICTION / Anthologies
FICTION / Romance / Short Stories

The categories you chose has exported on the web site as follows:

Books > Literature & Fiction
Books > Romance > Anthologies
Kindle Store > Kindle eBooks > Romance

Please note, the categories you choose on the KDP web site is as per BISAC standards; however, the one that is displayed on the web site is a broader classification on it; hence, the categories you chose did not export as it is, on the web site. However, we can manually assign the categories to your book.
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julie sellers
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« Reply #10 on: February 01, 2012, 02:52:40 PM »

I usually have 40-50 sales by mid-day and I'm showing only 1 sold and 6 borrowed. So I know something is wrong unless the world has decided they hate me as of last night midnight EST.

 Roll Eyes

I too have 1 sold and 6 borrowed.  Strange.
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Julie Sellers

Gertie Kindle 'a/k/a Margaret Lake'
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« Reply #11 on: February 01, 2012, 02:54:55 PM »

Thank goodness it's not just me. After nearly 50 sales yesterday to end up with two borrows and one sale today had me hyperventilating.
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dgaughran
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« Reply #12 on: February 01, 2012, 02:58:00 PM »

Yep, me too. Sales are at about 20% of normal, and I have an ad running today...
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JRTomlin
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« Reply #13 on: February 01, 2012, 03:00:35 PM »

I finally got one US borrow. Hmm... Yeah, I think that is wonky. Either that and the entire world including Amazon has decided they hate all of us.
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« Reply #14 on: February 01, 2012, 03:01:21 PM »

Me too. I'm at 66 borrows and 5 sales. Can't wait for it to start working again!
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« Reply #15 on: February 01, 2012, 03:03:20 PM »

I'm so glad that I found this thread. Smiley


(Phew)
It did cross my mind upon checking and seeing only two borrows that the kindle reading public have all realised that I'm truly rubbish at writing.

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« Reply #16 on: February 01, 2012, 03:06:47 PM »

So glad to read this.  I have a promo on the ebooksforabuck site today and had lowered my price to .99 for it!  I show 3 sales and most everyone does well on there...I had convinced myself that spirits had come down and announced that my writing blows so much that everyone should ignore my promo.  Sigh.  3 sales at .99?  If I sell one book I make twice that at my $2.99...hope this glitch IS a glitch for us and I see sales later from it.
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Sarah Woodbury
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« Reply #17 on: February 01, 2012, 03:07:02 PM »

I think that not all servers (or whatever Amazon is using now) have the issue. Today, just to give an example, I have sold 20 of one book and 5 of another--and although both books usually have a similar rank (between 3000-5000), the book with 5 sales is ranked 3912 and the book with 20 is ranked 4917.  Obviously, something is a bit odd about this!

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Dara England
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« Reply #18 on: February 01, 2012, 03:13:39 PM »

Wow, glad I'm not the only one. I thought it was weird I should start off the month with more borrows than purchases.
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Gertie Kindle 'a/k/a Margaret Lake'
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« Reply #19 on: February 01, 2012, 03:13:56 PM »

I prefer to believe that the people at Amazon are taking the day off in preparation for a big Groundhog Day celebration tomorrow. If the groundhog sees his shadow, I can't bear to think of what will happen to Amazon's servers.

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LB Gschwandtner
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« Reply #20 on: February 01, 2012, 03:18:47 PM »

Thanks again everyone!

And to add insult to my Kindlejuries, my gmail won't deliver mail (except for a few) since midnight. And that is really weird.  And I can't find any way to solve it.

I think I'll go to bed now and hope tomorrow everything is fixed.
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ToniD
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« Reply #21 on: February 01, 2012, 03:30:12 PM »

I'm having wonky sales reporting too. At least, I hope it's wonky.
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« Reply #22 on: February 01, 2012, 03:37:55 PM »

I think it's just KDP select titles perhaps.  My non-Select novel seems fine.  My KDP select novel was free yesterday and today.  It had 10,000 DL yesterday and today it had 140 during midmorning and nothing before or after. . .but it's still ranked #15 free.  So something is definitely off.
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« Reply #23 on: February 01, 2012, 03:47:06 PM »

I only show 2 borrows for today which is odd and off kilter.
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« Reply #24 on: February 01, 2012, 03:47:43 PM »

I'm in the middle of a 3 day freebie on Select and I think that the Wednesday "Hump Day" is actually "Slump Day" because I had 130 dowloads last night and today I'm struggling with barely getting to 10 downloads and evening is approaching!

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