Something wrong with Smashwords

[AdriannaWhite]

Hey all, I've been waiting over 2 weeks for all my old books to resubmit to the Premium Catalog... and there's also 4 novels that I've uploaded that are STILL waiting approval.  I've sent 2 emails in the last couple weeks, but no response.  Anyone having similar issues?

Adrianna

[Guardian]

Strange. Everything is fine on my part. Sometimes I update my books with few things and I just did it few days ago, but they've been approved on the very next day and they're now waiting to be shipped. The only problem what is bothering me that I've raised my price on both title, yet none of the retailers have changed it (I don't know much time does it take to change, but hopefully not much, because it's pulling back my Amazon prices back as well.).

[Ruby Andrews]

Their backlog seems particularly bad at the moment. I've uploaded a few short stories under a pen name and they took more than three weeks for approval (but then suddenly all went through in a big batch)... guess they're just inundated 

[BJMorgan]

Their backlog seems particularly bad at the moment. I've uploaded a few short stories under a pen name and they took more than three weeks for approval (but then suddenly all went through in a big batch)... guess they're just inundated 

Hmmm... been looking to publish on Smashwords too and this doesn't encourage, but then again it would open up a larger market - eventually! What's the more daunting for a non-US resident is the hoops you have to jump through to not have 30% of earnings held back by the IRS even though there are treaties with other countries.

[NathanWrann]

Their backlog seems particularly bad at the moment. I've uploaded a few short stories under a pen name and they took more than three weeks for approval (but then suddenly all went through in a big batch)... guess they're just inundated 

That's ridiculous.

[AdriannaWhite]

Hmmm... been looking to publish on Smashwords too and this doesn't encourage, but then again it would open up a larger market - eventually! What's the more daunting for a non-US resident is the hoops you have to jump through to not have 30% of earnings held back by the IRS even though there are treaties with other countries.

I agree, although we CAN claim that in our taxes, can we not?  So that after the 30% is taken off, we only pay around 20% on what we've earned.  Unless I'm completely mistaken.  Any other Canadians know the answer?

And thanks everyone for the help.  I really appreciate it,
Adrianna

[Douglas E Wright]

I had story make it into the Premium Catalog within three days but I have another saying 'needs submission', but there's no submit button to resubmit. Sent an email about it yesterday.

[CJArcher]

I uploaded one 10 days ago and it only took a few days to get approved. Seems like they're not approving them in the order in which they've been uploaded. Very frustrating for you, I hope you get it sorted.

[Mackenzie Morgan]

Two weeks ago I uploaded a new version of one of my books on Smashwords. Actually the only thing that changed was the name of the cover artist on the copyright page. It immediately said "Pending Review" on the Dashboard. Then a couple of days later, that changed to "Needs Submission", but when I clicked on it to submit it again, the page said "This book is pending review. (It was submitted for review on 2012-01-27.)"

I'm in limbo. I can't submit it and it isn't going to be reviewed until I do. I've sent 3 e-mails to Smashwords about the problem and have yet to hear from anyone.

I think I'm going to take everything off Smashwords and just go back to Amazon. At least they acknowledge e-mails.

[BJMorgan]

I agree, although we CAN claim that in our taxes, can we not?  So that after the 30% is taken off, we only pay around 20% on what we've earned.  Unless I'm completely mistaken.  Any other Canadians know the answer?

And thanks everyone for the help.  I really appreciate it,
Adrianna

I'm in the UK and there is a treaty which reduces this to 0% but the process of getting that reduction is a huge paper-trail exercise that takes weeks apparently - and I end up with a US IRS tax reference into the bargain. Crazy