Blocked books?

[Natasha A. Salnikova]

KDP just blocked a few of my books. No letters from them, no explanation. Did you have this problem?

[Millard]

KDP just blocked a few of my books. No letters from them, no explanation. Did you have this problem?

Maybe they have a policy on foreign language novels? I notice a few of your books are in Russian.

[Natasha A. Salnikova]

Yes, some are in Russian and they are selling well. Kindle supports Cyrillic characters. It just doesn't make sense to not allow books in Russian.

[EllenFisher]

Maybe it doesn't make sense, but this is what it says on the "supported languages" page:

Authors and publishers can upload and sell books to customers in the Kindle Store worldwide which are written in these languages:

• English
• French
• German
• Spanish
• Portuguese
• Italian

We're unable to support character-based languages or entries (including Eastern European characters, Japanese letters, Russian characters, etc.). We are working to add this option in the future.

I should add that this list of languages is also on the very first page for KDP, so it's not like they're being deceptive or obscure about it.

[Natasha A. Salnikova]

Yes, but the books sell and there're lots of books in Russian... Well, Maybe it's a problem. Thank you.

[CoraBuhlert]

I would contact them and ask what the problem is. I doubt that it's the language - especially if Kindle supports Kyrilic characters - especially since there are lots of books in languages that are not among the "officially supported" languages. Maybe there's a content or cover issue, e.g. someone mistook the naked and mutilated Barbie doll for a real woman.

[Natasha A. Salnikova]

Thank you Cora. I have contacted them, now I have to wait for an answer. It's very disappointing because the books have been selling. Just strange.
But Barbie is not naked! Actually this book has a different cover now and one of three that had survived... I just don't know for how long.

[CoraBuhlert]

Ah, I see now that she is wearing a flesh-coloured/pink mini-dress. Still, maybe someone complained.

[Nick Steckel]

I had this happen to Dead of Night at one point. It turned out to just be a maintenance glitch. I emailed KDP Support and got it unblocked within a day or so.

[Natasha A. Salnikova]

Thank you Nick! It's good to hear. Maybe I have the same problem. I hope my letter to KDP wasn't too pleading. I freaked out to see four books being blocked.

Cora, it might be, but I hope it wasn't. There're legs on a cover now though. Pretty popular image among the covers.