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Edward C. Patterson
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« on: October 12, 2009, 02:52:59 PM » |
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Checking on DTP, I was unable to access it. I did get on using Firefox and everthing is blank and in the help forum there are many authors stating that their titles have completely disappeared. I sent an email to kindle-publishing-blogs@amazon.comAmazon kindle technical technical support. If you are having the same problem, I urge you to contact them using that email address. Edward C. Patterson |
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Edward C. Patterson
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« Reply #1 on: October 12, 2009, 02:55:52 PM » |
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Well, that worked. That email I mean. Just sent it and problem corrected itself.
Ed Patterson
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Leslie
Member 24!
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Monday in Maine!
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« Reply #3 on: October 12, 2009, 02:57:27 PM » |
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Well, that worked. That email I mean. Just sent it and problem corrected itself.
Ed Patterson
Yes, you fixed it. Thanks for taking care of that, Ed!  L |
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 I'm just a lonesome cowboy...missing my own true love.  |
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ldenglish
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Linda Welch, Whisperings Paranormal Mysteries
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« Reply #4 on: October 12, 2009, 02:58:07 PM » |
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I got a blank also when I tried going to my account thru DTP. But, I also have a direct link into my account, and when I clicked on that, it was fine.  |
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Ricky Sides
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« Reply #5 on: October 12, 2009, 03:23:43 PM » |
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Yes mine was malfunctioning as well, but now it is working fine.
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JimC1946
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« Reply #6 on: October 13, 2009, 04:19:34 AM » |
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A wave for Ed!  |
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Ricky Sides
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« Reply #7 on: October 24, 2009, 01:10:14 PM » |
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Hi there,
I'm having trouble with the dashboard when I try to access the sales screen. I'm wondering if it is my computer or if this is something everyone is dealing with at the moment.
Thank you,
Ricky
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Reeses_Addict
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My latest vanilla short story.
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« Reply #8 on: October 24, 2009, 01:26:45 PM » |
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Its not just you. My sales for the month are gone.  |
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You can find most of my works on Amazon, and all of them on smashwords. If anyone wants to volunteer their proofreading skills, please pm me. Thank you. |
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mamiller
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« Reply #9 on: October 24, 2009, 01:29:55 PM » |
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Yes, Ricky, it looks like the site is having some issues. They usually correct it relatively quickly. If not, I show up on their doorstep with water balloons.  |
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Ricky Sides
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« Reply #10 on: October 24, 2009, 01:40:38 PM » |
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Oh OK. Thank you both. I was afraid my computer was on the fritz. At least now I know my system is alright.
Have a great day,
Ricky
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Gary Val Tenuta
Status: Madeleine L'Engle
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I think. Therefore, I am. I think.
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« Reply #11 on: October 24, 2009, 02:11:43 PM » |
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  2012 is coming...Or is it? The clock is ticking...And only one man can save the planet. All he has to do is decipher a strange code, locate an ancient scroll, dodge a rogue group of Jesuit priests and outsmart the Illuminati... before it's too late. I mean, come on. How hard can that be? NINE IS THE KEY=144=THE SECRET KEY |
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Dave Dykema
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« Reply #12 on: October 24, 2009, 02:34:43 PM » |
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Same here. An hour ago, I had one sale. Now I have 8. Originally, I had 30something. I think they're coming back slowly. I thought it was because the book was down for most of the month. When I only had the one sale of Stalker, it didn't even acknowledge that Wrong Number existed. It's there now.  ? I think it will fix itself in a few hours (or days). |
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Dave Dykema
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« Reply #13 on: October 24, 2009, 02:35:38 PM » |
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There's another post that has other people showing problems too.
I came on to start one myself, but found these others already here.
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Michael R. Hicks
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« Reply #14 on: October 24, 2009, 02:36:52 PM » |
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Yes, this seems to happen now and again. Sort of makes you wonder, doesn't it? ;-)
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Betsy the Quilter
Agent 72
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Avatar by Nog Dog! Thanks!
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« Reply #15 on: October 24, 2009, 02:39:42 PM » |
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Hi, we had two topics that seemed the same to me, so I merged them and let the subject of the oldest post stand. Hope this doesn't confuse or annoy anyone!
Betsy
Book Bazaar moderator
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"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt
"Until I feared I would lose it, I never loved to read. One does not love breathing." -Scout in To Kill a Mockingbird
"Oh come on! Stake through the heart. A little sunlight. It's like falling off a log" -Buffy, the Vampire Slayer |
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Ricky Sides
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« Reply #16 on: October 24, 2009, 03:03:22 PM » |
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That's fine with me Ma'am.
Thank you.
Ricky
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Edward C. Patterson
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« Reply #17 on: October 24, 2009, 03:29:06 PM » |
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Well folks, they're gone again - all my month sales ats were replaced with a few sales of late today. heck yours. If it's missing, here's where to complain: kindle-publishing-blogs@amazon.comEd Patterson (I'll keep y'all posted) |
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Archer
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« Reply #18 on: October 24, 2009, 03:30:27 PM » |
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Mine said the exact same thing. Went from 48 to 6.
Hmmph!
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Edward C. Patterson
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« Reply #19 on: October 24, 2009, 03:39:50 PM » |
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Yes, two threads. I keep the old one, which we use periodically when this occurs. I have the best course of action posted in there.
Ed Patterson
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Edward C. Patterson
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« Reply #20 on: October 24, 2009, 03:41:59 PM » |
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In the interest of science, this is what I posted as the course of action: Well folks, they're gone again - all my month sales ats were replaced with a few sales of late today. heck yours. If it's missing, here's where to complain: kindle-publishing-blogs@amazon.comEd Patterson (I'll keep y'all posted) |
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« Last Edit: October 24, 2009, 03:56:16 PM by Edward C. Patterson »
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ldenglish
Status: Jane Austen
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Posts: 407
Linda Welch, Whisperings Paranormal Mysteries
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« Reply #21 on: October 24, 2009, 04:15:54 PM » |
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Yep, mine have gone from 34 to "no data for this period" or something like that. No doubt they'll come back
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sierra09
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« Reply #22 on: October 24, 2009, 04:40:40 PM » |
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Mine still struggling through but as I've found from previous occassions it can go Poof at a moments notice.
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Maria Hooley
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« Reply #23 on: October 24, 2009, 05:24:16 PM » |
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Just out of curiosity, does anyone know if the numbers that are showing up are current sales or if the totals are just way wrong?
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Ricky Sides
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« Reply #24 on: October 24, 2009, 05:44:46 PM » |
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Yes they are way wrong. This morning I had 63 sales for the month. Now I have 2.
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