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Winter9
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« on: February 02, 2010, 12:17:32 PM » |
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I have not used my card today except buying to books for $2 each. However, instead of getting charged $2, It's been taken $20 for each! Sort of half-panicking here.. It's a lot money when you have used all you have on kindle 
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Proud Kindle-owner since 2.February 2010 (15.22) Add me on goodreads: Winter9 Recommended: The Legend of Oescienne, by Jenna Elizabeth Johnson 
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sem
Status: Arthur Conan Doyle
  
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Very Southern CA
Posts: 772
I read therefore I kindle!
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« Reply #1 on: February 02, 2010, 12:20:35 PM » |
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Call Customer Service. They will refund your money and take the books back. If you are brave, you can repurchase them at the correct price.
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SEM 
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Anju No. 469
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« Reply #2 on: February 02, 2010, 12:51:51 PM » |
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I am sure there is an international 800 number, but if not you can also send an e-mail. They pare pretty prompt!
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Dona on the shores of Lake Chapala, Mexico 
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Winter9
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« Reply #3 on: February 02, 2010, 01:02:50 PM » |
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Thanks, I emailed them. Hopefully they are able to sort it out. It seems like they have good service!?
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Proud Kindle-owner since 2.February 2010 (15.22) Add me on goodreads: Winter9 Recommended: The Legend of Oescienne, by Jenna Elizabeth Johnson 
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jason10mm
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« Reply #4 on: February 02, 2010, 02:02:55 PM » |
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Were they Macmillan books? I kid, I kid 
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sem
Status: Arthur Conan Doyle
  
Offline
Gender: 
Very Southern CA
Posts: 772
I read therefore I kindle!
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« Reply #5 on: February 02, 2010, 02:59:12 PM » |
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Ooops, forgot not in US. Sorry about that. CS is wonderful and I am sure they will help you promptly!
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SEM 
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Winter9
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« Reply #6 on: February 03, 2010, 02:22:57 AM » |
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Solved!! I'm so relieved! It's my bank. They don't charge extra, but to be sure I have enough money for the things I buy, they draw out a round number and put it back in two-three days. Wonderful service both from my bank and from amazon, I can't tell how relieved I am!! I thought maybe someone hacked into my bank or something haha. Paranoid...
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Proud Kindle-owner since 2.February 2010 (15.22) Add me on goodreads: Winter9 Recommended: The Legend of Oescienne, by Jenna Elizabeth Johnson 
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pidgeon92
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« Reply #7 on: February 03, 2010, 03:28:59 PM » |
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Somebody just got my Discover card again.... Charged $200 at Victoria's Secret and $200 at Overstock.com. *sigh*
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 my e-readers: Kindle 2 Kindle 3 nook iPad Sony-950
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Sandpiper
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« Reply #8 on: February 03, 2010, 03:37:49 PM » |
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Somebody just got my Discover card again.... Charged $200 at Victoria's Secret and $200 at Overstock.com. *sigh* Again? On a bank credit card I've had for many many years, that has only happened once. Maybe five - six years ago. They called me because the charge looked unusual. Yes, sort of. I had made a purchase at Bose locally (B&M store) in the Chicago area. Few days later there was a few hundred dollar charge at a Radio Shack in Wisconsin. Bank card called me. No, not my charge. Closed that card and started a new one with them.
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My bro beagle (1954-1966). I still miss him big time. His last collar hangs on my bedpost.
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pidgeon92
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« Reply #9 on: February 03, 2010, 03:48:47 PM » |
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Yep, again. I think it was maybe two years ago when Apple called me, wanting to know if I had ordered an iPhone. Nope, wasn't me. That was also on my Discover account.
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 my e-readers: Kindle 2 Kindle 3 nook iPad Sony-950
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hera
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« Reply #10 on: February 03, 2010, 04:33:58 PM » |
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Yep, again. I think it was maybe two years ago when Apple called me, wanting to know if I had ordered an iPhone. Nope, wasn't me. That was also on my Discover account.
If Discover is a frequently used card, it may just be bad luck. I would recommend looking at your credit reports to see if there is any signs of id theft, though. Might also ask on the MyFico.com forums to see if anyone else has repeated problems with their Discover card.
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The Hooded Claw
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« Reply #11 on: February 03, 2010, 04:39:28 PM » |
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For whatever it is worth, I've had a Discover Card since 1991, and have never had any ID theft issues. I had a Visa card number stolen once several years ago, I'm not sure how. Several absurdly small unauthorized internet purchases (less that $10 each) were made from obscure sites. The issuer changed my card number, and no more problems since.
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pidgeon92
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« Reply #12 on: February 03, 2010, 04:39:58 PM » |
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It was my most frequently used card until they changed the cashback bonus terms. I've been using it less and less in the past several months. I have an Equifax account, which alerts me if something odd is happening on my credit report. I just went and updated all of my autopay accounts. Again. 
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 my e-readers: Kindle 2 Kindle 3 nook iPad Sony-950
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The Hooded Claw
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« Reply #13 on: February 03, 2010, 04:43:24 PM » |
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It was my most frequently used card until they changed the cashback bonus terms. I've been using it less and less in the past several months.  I sign up for their "5% rebate" categories and use it for those purchases only. What do you expect, I'm a melodrama villain after all! 
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pidgeon92
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« Reply #14 on: February 03, 2010, 05:04:30 PM » |
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I sign up for their "5% rebate" categories and use it for those purchases only. What do you expect, I'm a melodrama villain after all!  Yep, that's it for me too.... Now that I've changed all of my autopay to my Visa, it'll be that much less. It's too bad, that was my go-to card for about 15 years.
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 my e-readers: Kindle 2 Kindle 3 nook iPad Sony-950
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cheerio
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« Reply #15 on: February 03, 2010, 05:54:31 PM » |
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Were they Macmillan books? I kid, I kid  LOL Customer service is great
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"Nobody can make you feel inferior without your consent." Eleanor Roosevelt
"A successful person is one who can lay a firm foundation with the bricks that others throw at him or her." David Brinkle
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angelad
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« Reply #16 on: February 03, 2010, 07:28:13 PM » |
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I have not used my card today except buying to books for $2 each. However, instead of getting charged $2, It's been taken $20 for each! Sort of half-panicking here.. It's a lot money when you have used all you have on kindle  Ouch. They must think that they found a new ATM
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