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worktolive
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« Reply #25 on: March 16, 2010, 04:53:04 PM » |
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Do you know, from the discussion, if he is still able to buy books? He just can't return them? I bring this up because someone recently said that Amazon has the ability to "brick" your Kindle and make it useless if you return too many books. Since I had no knowledge of the exact circumstances, I stayed out of the discussion, but from what you are saying, it sounds like he could keep using his Kindle and buying books, he just couldn't return them anymore.
L
I went back to the original thread (luckily I was still subscribed to it or I never would have found it). Here is the text of the original message sent by Amazon CS. It sounds like he was just barred from returning any more items, not locked out completely. Sounds pretty fair to me: Hello from Amazon.com. We're writing regarding your request of Refunds. Unfortunately, the number of issues you have sustained with your Kindle Store orders has led us to believe that there might be a larger issue. Since it appears that many of your orders have been accidentally purchased, we ask that you contact Customer Service for troubleshooting in an effort to avoid these issues in the future. Effective immediately, we are unable to compensate you for any additional issues with your Kindle Store orders. Thank you for your understanding. Best regards, Account Specialist Amazon.com
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Morpheus Phreak
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« Reply #26 on: March 16, 2010, 09:36:00 PM » |
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I'm flabbergasted at this thread.
When did 22 days turn into a few? Last a checked a few meant 3-5...I'd call 22 a few WEEKS, not days.
I think it's a sign of a diseased form of thinking when someone monitors all of the items they've bought just to find something that's gone down in price to have something to complain about...weeks after the fact.
Heck...I'd hate to see what happens when the local grocery store puts out its ad for next week and this poster realizes the price of bread went down a whole $1 per loaf...
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mlewis78
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« Reply #27 on: March 16, 2010, 10:13:08 PM » |
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A book I bought a few days ago for $14.27 is now $9.99 and they won't price match it. How does that make any sense?
Has anyone else run into this or successfully had Amazon price match a book they bought with a lower price?
This is why I wait for the price to go down. I don't like to pay that much for an ebook, anyway.
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New York, NY Flutist, Legal Services Professional Readers: K4, K3, Kindle DX (US), Sony PRS-350, B&N Nook STR and Bookeen Cybook Opus
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dnagirl
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« Reply #28 on: March 17, 2010, 03:38:07 AM » |
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I'm flabbergasted at this thread.
When did 22 days turn into a few? Last a checked a few meant 3-5...I'd call 22 a few WEEKS, not days.
I think it's a sign of a diseased form of thinking when someone monitors all of the items they've bought just to find something that's gone down in price to have something to complain about...weeks after the fact.
Heck...I'd hate to see what happens when the local grocery store puts out its ad for next week and this poster realizes the price of bread went down a whole $1 per loaf...
I was thinking the same. It's almost a month after the purchase.
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Betsy the Quilter
Agent 72
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« Reply #29 on: March 17, 2010, 04:22:08 AM » |
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I am not talking about actually returning the book for the longer time but just being able to price match over that time if they drop the price. It's not so much the money as it is the principal...
I had an old boss who would say "when people say it's not the money, it's the principal" it's the money.  That being said, Amazon doesn't do price matching on anything anymore, but they do allow a return and repurchase of ebooks within seven days. So, you and Amazon are in sync EXCEPT on the length of time they allow customers to do it. You say 14-30 days. Another customer might say 60 days. Amazon says 7. And since they are virtually the only ebook retailer doing this, that's pretty generous in terms of customer support. Betsy
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"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt "Until I feared I would lose it, I never loved to read. One does not love breathing." -Scout in To Kill a Mockingbird "Oh come on! Stake through the heart. A little sunlight. It's like falling off a log" -Buffy, the Vampire Slayer
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geko29
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« Reply #30 on: March 17, 2010, 04:47:32 AM » |
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I've never returned a book. If I get it and don't like it, that's MY problem. After all, they offer free samples. I've made a few mistakes and I lived w/ them. No biggie. The only reason I would return one would be b/c of formatting problems that were distracting. I agree, though there's one thing aside from formatting that I'd consider doing a return on, and that's a paid book in Topaz format. They usually look pretty good (there are rarely formatting issues), but page turns are SO SLOW that it often takes me out of the book. Or I have to concentrate on hitting "next page" when I'm only 3/4 done reading the current one, which is just tiresome. I've tolerated it for a few free books that I was really interested in, but I'd be pretty mad if I paid $5 or more for one. Of course, I rarely read books within a week of buying them, so I'd be SOL anyway. 
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omegahack
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« Reply #31 on: March 17, 2010, 04:28:36 PM » |
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Well I guess I'll just read my next book within 7 days and return it to make up for the pricing difference in this one. 
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Betsy the Quilter
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« Reply #32 on: March 17, 2010, 04:56:17 PM » |
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I am not talking about actually returning the book for the longer time but just being able to price match over that time if they drop the price. It's not so much the money as it is the principal...
Well I guess I'll just read my next book within 7 days and return it to make up for the pricing difference in this one.  OK, now I think you're just trying to be provocative...  Betsy
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"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt "Until I feared I would lose it, I never loved to read. One does not love breathing." -Scout in To Kill a Mockingbird "Oh come on! Stake through the heart. A little sunlight. It's like falling off a log" -Buffy, the Vampire Slayer
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angel_b
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« Reply #33 on: March 17, 2010, 05:28:59 PM » |
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When Marian Keyes' new book first came out, it was over $14 for the Kindle version. I just waited a few months and the price eventually dropped to $9.99.
It's called 'delayed gratification'.
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pidgeon92
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« Reply #34 on: March 17, 2010, 05:34:48 PM » |
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Well I guess I'll just read my next book within 7 days and return it to make up for the pricing difference in this one.  Have you considered selling your Kindle and sticking with the public library? There you can borrow books for three weeks and return them for free.
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 my e-readers: Kindle 2 • Kindle 3 • nook • iPad • Sony-950
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Morpheus Phreak
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« Reply #35 on: March 17, 2010, 08:30:43 PM » |
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Indeed, now this is turning into a case of the OP wanting to willfully commit fraud.
As I said...a sign of a diseased form of thinking.
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ayuryogini
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« Reply #36 on: March 17, 2010, 11:40:27 PM » |
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Amazon did have a 30 day price match guarantee but they quietly ended it quite awhile ago...at least a year, I am thinking. Maybe longer.
I remember being upset & disappointed the first time I found out that Amazon no longer did price-matching; If you originally paid $14+ for something, you must have thought it was worth it; It seems like fairly common practice that new e-book releases are in the $14 range, and often come down to $9.99 within a few weeks; If it's something I can't wait for, i buy it right away; if it's something I'll read later, I place it in my cart and check on the price every so often to see if it came down. But let's gain some perspective here: you're talking about $4.28; hardly worth compromising your personal integrity for. "Buy" some free books instead.
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« Last Edit: March 18, 2010, 12:45:52 AM by ayuryogini »
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