=[ I cancelled my order.

[Betsy the Quilter]

At this point, there are still a lot of ifs...until we hear the announcement on Monday, we don't really know what's going on.  IF there's a K2 coming, if you have an option of a K1 or a K2, if the K2 has features you wanted or not...right now we don't know anything for sure. 

If a K2 is coming out, yes, Amazon could have handled it better. Being angry/annoyed/frustrated/whatever you're feeling is appropriate.  I'm a firm believer in contacting the company to let them know when you're unhappy.  Amazon has contact information on their website, by all means use it.

I'm just saying, before canceling an order you've been willing to wait for, know your options and think it through.  Does canceling your order affect only Amazon or does it affect you too?  You ordered the Kindle and waited all this time because you thought it would be a good thing--has that changed?  Kick back, have a sip of your favorite comfort beverage and kick it around...once you know what your options are.

Betsy

[Cuechick]

Whoa. I think before you get so upset, you might want to find out what the situation is with your order. I would call Amazon. I think someone else did and was told they would still get the K1. I do not know how Amazon will handle this, but neither do you. Your anger is based on assumptions, though you may end up with good reason to be angry... I'd at least talk to them first. If Amazon gives you the option of the K1 or the K2, then I would say you have an advantage most of us don't.
As long as you have the option of getting the one you ordered (and no one really knows for sure the answer to that) and if this is what you want, then what is the problem? Worse case scenario, they have ceased production on the K1s and do not have enough to fill the existing orders. Other than having all these accessories you pre ordered, is there a reason you do not want the K2? If so, I think you will have no problem finding one on eBay or through the sell section here (heck I might sell you mine ).
I really do understand your frustration but keep in mind, these are all still rumors. Amazon has not announced anything officially, till their Monday news conference I would just take a deep breath and take some comfort in Amazon's reputation for great customer service. I do not think they intend to leave anyone unhappy.

[Silver]

I so sympathize with those of you still waiting for your Kindles.  The uncertainty and guesswork are killers. 

My husband ordered mine in December, and I had it for Christmas.  (BTW, I really don't understand that!  He ordered later than a lot of you - from the dates I have seen on this Board - and had it in time for the holiday.   Hmmm....)  Now, he's doing the I-told-you-so-dance.  He did ask me what I was going to do when Amazon came out with a new version, and I confidently explained to him that Amazon was just going to do software updates.  No new version for quite a while.

"I told you so, I told you so."  He's really going to be walking funny soon!   

[drenee]

Well put Octochick

[drenee]

"I told you so, I told you so."  He's really going to be walking funny soon!   

LMAO!   Aren't husbands delightful?   

[Neversleepsawink;)]

I wouldn't worry just yet, we aren't sure about anything.  Maybe the Kindle 2 we see isn't really the same thing, it could lack the sd card...etc.  They might sell both for the same price because the new one may lack something the K1 has.  If you bought K1 you should be delivered K1.  I wouldn't be upset yet...and its possible they aren't even making the K2 available this Feb....it could be longer.  They might just be previewing it.  I bet Amazon will take care of you

[ogie287 (est. 1838)]

I have been waiting 51 day for my K and according to the estimated shipping dates, it will be another 30-40 days.  I knew that when I placed my order.  Even with all the rumors flying, my order hasn't changed.  I haven't been charged for my order either.

I don't think Amazon has done anything wrong with taking back orders.  They are not taking anyone's money until they fulfill the order.  IF they announce the K2, then I'll have the option to cancel my order if I don't want it.  They may still offer the K1 if someone doesn't want K2.  Who knows.  Also, why would Amazon stop selling the accessories to K1 when there are so many people who own it currently just because they are supposedly coming out with a new K?

[k_reader]

It would be silly to cancel now for sure, but there is no doubt that those pictures Harvey found are legit.  There is no doubt that K2 will be released on Monday.  The big thing left to find out is the fate and pricing of K1 and what the added features we'd get with K2 are (other than the obvious: thinner, better button placement, and more asthetically pleasing look to the eye).

[Laurie]

I personally think it was inconsiderate of Amazon to not give a heads up, to customers waiting two months to receive there Kindle.
They continued to sell us there accessories, for K1. And had to know about the trend to dress the Kindle.
And of course, I would want the latest version of Kindle, since I have never had the K1.

All of us that bought things for our Kindles during the wait, will lose money. Why would someone buy a Oberon cover from me, when they could get it brand new from Oberon?
And NO ONE, wants to lose money in this economy.

I am very disappointed.... this will create anxiety and added stress, to what should have been an E ride.

* I hope you are right Kathy, thanks for adding that!

You've expressed my thoughts exactly. I purchased all my accessories - except the skin from DecalGirl - through Amazon. I have the M-Edge and a light as well as an extra charger and car charger (it's a long ride to work and I'm the passenger...) I'm not just annoyed - I'm angry!! When I'm buying something in this price range, I always choose to buy the most current model with the most updated features. That's what I thought I was doing. Now two months and a lot of money later I find out there's a change!!?? It would be one thing if I ordered and RECEIVED what I thought I was buying - but this comes as a slap in the face after waiting all this time. Now I can either get the current model and lose out on some of the money I've already spent, or go with something older for about the same price knowing (well, not really... but probably) there have been improvements made to what we bought. They held back from shipping K1's, but willingly took our money for accessories on it. I don't know how they could've addressed the situation or done things differently, but somehow it still feels like I was hit with a sucker punch.

[Betsy the Quilter]

Laurie and Mindkinder--

If you're angry, by all means tell Amazon.  I believe strongly in letting the business you're mad at know that you're mad and why.

Just to point out, when you buy third party accessories through Amazon, they are merely a clearinghouse.  It's a computerized transaction.  They don't have someone reviewing each purchase.  They don't know if you bought the skin for yourself or for someone else who has a K1 or because you collect skins.

Someone might buy a cover from you because they could get it quicker than going through the company.  (It's still brand new, never been on a Kindle, right.)  Or because it doesn't cost any different but they want that cover and buying it from you gets them one AND helps you.  Our members are like that.

Betsy

[jmeaders]

The only way I can see Amazon handling this in a way that will be satisfactory (to me at least) is give me an option.  You can get the K1 next week for $299 and we'll credit you back the $60 to your gift card balance (or some other lower price than $359) OR you can go with a K2 that will deliver/ship/whatever starting on Feb. 24 (for the $359 you have paid).

Given that option, I will most likely go with the K1 (I have my accessories) as I want it ASAP to accompany me on upcoming travel.

Thoughts?

[Laurie]

Laurie and Mindkinder--

If you're angry, by all means tell Amazon.  I believe strongly in letting the business you're mad at know that you're mad and why.

Just to point out, when you buy third party accessories through Amazon, they are merely a clearinghouse.  It's a computerized transaction.  They don't have someone reviewing each purchase.  They don't know if you bought the skin for yourself or for someone else who has a K1 or because you collect skins.

Someone might buy a cover from you because they could get it quicker than going through the company.  (It's still brand new, never been on a Kindle, right.)  Or because it doesn't cost any different but they want that cover and buying it from you gets them one AND helps you.  Our members are like that.

Betsy

I did send an email this morning expressing my anger. I'll probably get the standard "you'll be happy" response. I'm sure I will be happy with my Kindle whether it's K1 or K2 - I'm just not happy with how I was treated.
I hope you're right (and you probably are) about other people on the board being willing to purchase accessories from us. That would at least take some of the sting out this mess. And I'm probably getting angry too soon because at this point everything is still just speculation. I wish that %$^* announcement was today instead of having to wait until Monday!

[Bacardi Jim]

I don't understand why you'd buy a bunch of extra crap for your Kindle when you haven't even held it yet and you might like it just fine as is.

But then, I don't understand why people buy a bunch of extra crap for their Kindle (other than a light) once they have held it.

[Laurie]

The only way I can see Amazon handling this in a way that will be satisfactory (to me at least) is give me an option.  You can get the K1 next week for $299 and we'll credit you back the $60 to your gift card balance (or some other lower price than $359) OR you can go with a K2 that will deliver/ship/whatever starting on Feb. 24 (for the $359 you have paid).

Given that option, I will most likely go with the K1 (I have my accessories) as I want it ASAP to accompany me on upcoming travel.

Thoughts?

It sounds fair - but I'd probably want the newer model and the thought of being put on hold AGAIN is yet another annoyance!

[Kathy]

Well said Betsy. I know that I for one would not expect you to sell your accessories for a lower price and before ordering would gladly buy from a member here. I had a similar experience when buying a cellphone. The model I bought was being discontinued and there was a delay in delivery. I was then given the option to purchase the new model or keeping the order I originally made. I decided to keep the original, because it had the same warranty as the newer model and sometimes it is better to buy the model with a proven track record. Everything electronic is upgraded eventually. It is hard to keep up. Amazon has a good reputation for making customers happy. I don't think they expected the rush of purchases from the Oprah endorsement and were in a quandary with what to do with the backorders. They may have decided to wait so that they could offer the option of which model a customer may want.

I will be glad when Monday gets here for all of you waiting. I know you are anxious and just know that there are people who are there for you.

[Laurie]

I don't understand why you'd buy a bunch of extra crap for your Kindle when you haven't even held it yet and you might like it just fine as is.

But then, I don't understand why people buy a bunch of extra crap for their Kindle (other than a light) once they have held it.

The cover for protection. The car charger because I have to spend waaaay too many hours on the road. The light for reading in bed without disturbing hubby. And the extra battery just in case because I've heard that others have had problems. The skin was just because it's pretty. I wanted to have everything ready once my Kindle got here.

[Bacardi Jim]

The cover for protection. The car charger because I have to spend waaaay too many hours on the road. The light for reading in bed without disturbing hubby. And the extra battery just in case because I've heard that others have had problems. The skin was just because it's pretty. I wanted to have everything ready once my Kindle got here.

I'm sorry.  This makes no sense to me.  It's an appliance, not a baby.  People who spend an additional $200 on baby clothes for their Kindle before it ever arrives and they know what it actually looks like....

...well, they are stimulating the economy, I guess.

[Betsy the Quilter]

Yes, it would be nice to know what's going on.  Uncertainty is always the worst thing in any situation.  Just a couple more days!

Glad to hear you contacted Amazon.  My boss always used to say "I can't fix a problem I don't know about."  At the very least, Amazon will learn that they should have handled things differently.  

As Harvey said, Amazon is new to the hardware game.  Even old hands like Apple screw up--look at the iPhone pricing debacle when that was first introduced--they lowered the price shortly after the launch, leaving many early adopters very angry.

Betsy

[Betsy the Quilter]

I'm sorry.  This makes no sense to me.  It's an appliance, not a baby.  People who spend an additional $200 on baby clothes for their Kindle before it ever arrives and they know what it actually looks like....

...well, they are stimulating the economy, I guess.

Jim,

you don't have to understand.  Just accept.
 

Betsy

[Betsy the Quilter]

It's an appliance, not a baby. 

You're supposed to buy stuff for the baby before it arrives?

 

Betsy

[Laurie]

I'm sorry.  This makes no sense to me.

Makes sense to me. Let's just agree to disagree.

...well, they are stimulating the economy, I guess.

I feel better. At last there will something good coming out of this! 

[Bacardi Jim]

As Harvey said, Amazon is new to the hardware game.  Even old hands like Apple screw up--look at the iPhone pricing debacle when that was first introduced--they lowered the price shortly after the launch, leaving many early adopters very angry.

Betsy

Not as angry as they were when the iPhone 2.0 came out.  That's a better comparison.  NEW customers could buy the new iPhone for $200 less than existing customers were charged to upgrade.

[Kathy]

The cover for protection. The car charger because I have to spend waaaay too many hours on the road. The light for reading in bed without disturbing hubby. And the extra battery just in case because I've heard that others have had problems. The skin was just because it's pretty. I wanted to have everything ready once my Kindle got here.

I would think the car charger will probably work on the new model as well as the light. The battery will go quickly, because they are so hard to get(I'd buy it in a flash). I know this is a hard wait, but we are here for you.

[Leslie]

The cover for protection. The car charger because I have to spend waaaay too many hours on the road. The light for reading in bed without disturbing hubby. And the extra battery just in case because I've heard that others have had problems. The skin was just because it's pretty. I wanted to have everything ready once my Kindle got here.

Assuming you get a K2....

The light should still work.
The battery has been backordered forever, so just cancel that.
The car charger may very likely work.
We don't have exact measurements for the new Kindle so who knows, the cover might work.

The DecalGirl Skin is the only thing (assuming that the pictures are accurate) that won't work at all and you know that in advance. But they DG people are really nice and I am sure if you explained the situation, you could return it. Or you could try to sell it here and probably find a buyer.

So even though the whole situation does have a major pain in the neck quality to it, it's really not as bad as it might seem at first glance.

I'm like you. I like to do things in advance and have things ready. But I have learned that sometimes I have to pay, one way or another, for being super organized and doing things in advance. That is why I am working on being a "recovering perfectionist." Sad, but true.

L

[Bacardi Jim]

I'm like you. I like to do things in advance and have things ready. But I have learned that sometimes I have to pay, one way or another, for being super organized and doing things in advance. That is why I am working on being a "recovering perfectionist." Sad, but true.

L

OK.... THIS makes sense to me.

Luv ya, Les.