UK Thread of Shipping-ness!

[cc84]

I think people shouldn't feel concerned yet. If it still hasnt despatched tomorrow, then worry. Until then, try to remain semi-calm lol 

[history_lover]

My cover has been dispatched too - but supposed to arrive Friday. I'm not getting my hopes up that I'll have the Kindle Friday but I'm still hoping at least Monday.

[Linjeakel]

I think people shouldn't feel concerned yet. If it still hasnt despatched tomorrow, then worry. Until then, try to remain semi-calm lol 

I could be quite calm about it not shipping till tomorrow if it wasn't for the fact that people who ordered after me are getting theirs delivered tomorrow. 

[history_lover]

OMG scratch that, I just checked and it says my Kindle is estimated to arrive on the 27th! Still not dispatched but finally, an estimated delivery! And it's friday! Okay, I really need to calm down...

[cc84]

Ya i can totally understand that.   Maybe it's something to do with how close we live to a warehouse? i dunno.

But i now have a dispatch estimate for 27th-31st August so that's something  

[robins777]

Mentioned this on another thread.
Ordered mine in the UK on 9th August Super Saver Delivery and no dispatch date showing so changed delivery method to Expedited and it now shows estimated delivery 27th August. Definitely worth the extra £7 if I can get it then.

[JSRinUK]

I could be quite calm about it not shipping till tomorrow if it wasn't for the fact that people who ordered after me are getting theirs delivered tomorrow.   

I agree entirely.

I've been reading all about the Samsung E60 today.  Mustn't get distracted... 

I wonder what the chances are of all those Expedited deliveries shipping tomorrow and being delivered on Friday?  Any slip-ups or delays will set the delivery back to Tuesday and we'll be asking ourselves why we paid so much for shipping.

[history_lover]

Mine hasn't shipped yet but it's still saying it will arrive tomorrow (27th) and interestingly, Amazon changed my shipping method to expedited without charging me (originally asked for first class). So I hope everyone who paid for expedited gets refunded or didn't get charged in the first place.

Oh, I'd completely forgotten Monday was a bank holiday!

[Linjeakel]

Still not got even so much as a 'shipping soon' ...... 

[Erinath]

I ordered a wifi only model on July 29, yesterday evening it changed from shipping to dispatched, this morning it arrived.  Am really chufffed!

[JSRinUK]

Still not got even so much as a 'shipping soon' ...... 

Same here.  Absolutely no change at all.  Mine still says "We need a little more time to provide you with a good estimate." - funny that they've already delivered some, yet they can't even come up with an estimate for mine.

I'm starting to think that they've used up the first batch now and that I won't get mine.  Oh well, I'll take another look at that Samsung E60...

[yoshimi]

No change for me either. 

That Samsung E60 looks ugly as hell, and costs £199! I'd just hold on for your Kindle mate!

[JSRinUK]

No change for me either. 

That Samsung E60 looks ugly as hell, and costs £199! I'd just hold on for your Kindle mate!

I'm intrigued by the "writing on the screen with a stylus" bit - as I tend to write on my paper books when editing/rewriting - so I'm looking for videos of it "in action".

At least I wouldn't have to wait a month for it, only to then have to wait some more.   

An e-reader in the hand is worth two in the "we need a little more time". 

Of course, I'd rather have the Kindle but my patience isn't infinite.

[Omega Point]

I just e-mailed Amazon to check there wasn't a problem with my order causing a delay.

Their reply: (My order was places on 30th July)

Hello Customer,

Thank you for contacting Amazon.co.uk.

I’m sorry for the inconvenience you have experienced and I do understand your concern.

As you have placed your order before 4 a.m. on the 2nd of August, your Kindle is expected to dispatch in the next several days. We will send you an e-mail confirmation as soon as your order has dispatched with an estimated delivery date.

Please be advised that I have contacted our buying team with regard to this delay and they are currently looking into it. Once we receive any update on the order status you will be notified immediately.

We will dispatch your Kindle to you as quickly as possible and will keep you informed by e-mail as we get more precise delivery dates.

I hope that you would understand that being the retailers we are totally dependent on our suppliers for the supply.

Again we are sorry for any inconvenience this has caused and I hope this information is helpful.

Please understand our concern and limitations in this regard. we take full responsibility till you receive the item in good condition.

We thank you for your patience and understanding in this matter, and thanks for shopping at Amazon.co.uk.

Doesn't sound too good for dispatch today (Still on 'Not yet dispatched'). If it doesn't arrive tomorrow I am going to request a refund on delivery as they failed to meet their own delivery promise. I paid extra for 'Expedited' delivery that actually seems to be slowing dispatch down.

I am still waiting for my lighted cover which should arrive today (Royal Mail deliver late here) and I will try to get some pictures up when it does comparing it to the K2 cover. It will give me something to do.

[Pushka]

I think if there has been no change in the next 24 hours then maybe there might be something to query. One of my kindles ordered on 28th is on its way to Australia. This is a wifi. The other is a 3G and was ordered about an hour later and is still being processed but might ship today according to the order. The credit card has already been pinged for both. If it doesn't move in the next 15 hours or so then I will flag a problem but until then I am not too worried.

[Linjeakel]

Well my burgundy cover (no light) has arrived and very nice it looks too. Seems like a sturdy but not bulky case and the colour is good.

Now all I need is something to put in it. My 29th July K3 order is still at the 'you can cancel it we haven't even looked at it yet' stage .....


EDIT:

I've emailed Amazon to ask them what happened to their 'first come, first served' policy.

[JSRinUK]

I just contacted Amazon to query the order and I got the same reply as Omega Point (above), re:

As you have placed your order before 4 a.m. on the 2nd of August, your Kindle is expected to dispatch in the next several days. We will send you an e-mail confirmation as soon as your order has dispatched with an estimated delivery date.

We will dispatch your Kindle to you as quickly as possible and will keep you informed by e-mail as we get more precise delivery dates.

We hope you enjoy your Kindle.

Well, I'm sorry but I'm not waiting for another "several days".  After all this build-up and waiting, I'm feeling less enthusiastic about the Kindle by the hour.  If it doesn't ship today, I think I'm going to be making a harsh decision.

It certainly seems that paying for "expedited delivery" has actually crippled my order rather than enhanced it.  I should have just left it at free super saver - I might have received it by now.

[Linjeakel]

I just contacted Amazon to query the order and I got the same reply as Omega Point (above), re:

Well, I'm sorry but I'm not waiting for another "several days".  After all this build-up and waiting, I'm feeling less enthusiastic about the Kindle by the hour.  If it doesn't ship today, I think I'm going to be making a harsh decision.

It certainly seems that paying for "expedited delivery" has actually crippled my order rather than enhanced it.  I should have just left it at free super saver - I might have received it by now.

Changing your delivery option only changes the delivery date not the shipping date. I've had mine on expedited from day one and I still haven't got a shipping notice either. I'd also take anything you get from CS at the moment with a pinch of salt.

[JSRinUK]

Changing your delivery option only changes the delivery date not the shipping date. I've had mine on expedited from day one and I still haven't got a shipping notice either. I'd also take anything you get from CS at the moment with a pinch of salt.

I appreciate that the delivery option changes how soon after shipping it might arrive but, if Super Saver is 3-5 days and Expedited is 1 day, then having to wait "several days" for dispatch means I've wasted £7 because I won't get it any sooner than those who went "Super Saver" and have already had theirs shipped.

I ordered when August 27th was promised.  Add "several days" to that and I'm in the second (Sept 4th) or third (Sept 8th) batch.

Not hanging my hat on CS is a fair point, but it's the same answer posted earlier in the thread so it's clearly the accepted line at Amazon UK right now.  I don't like playing the "moving goalposts" game.

[Linjeakel]

I've just got the same standard email from CS with their 'will dispatch in a few days' blurb and does that answer my query. I've emailed them back to say no it most certainly does not answer my query, that I ordered on 29th July and I want a proper answer as to why the 'first come, first served' policy which they still have on the product page is clearly not being adhered to.

I'm off out shortly, but if I get a reply I'll let you know.

[yoshimi]

My cover just arrived (nice, but maybe not £30 nice!). Still no movement on my Kindle.

Has anyone had their status change TODAY? Looks like they sent a load out yesterday, but haven't heard of any being sent today.

[history_lover]

My cover just arrived (nice, but maybe not £30 nice!). Still no movement on my Kindle.

Has anyone had their status change TODAY? Looks like they sent a load out yesterday, but haven't heard of any being sent today.

Same here - cover arrived but Kindle is still saying it's not dispatched yet (but also still saying it will arrive the 27th).

On another note, the box my cover was packaged in for shipping said "certified frustration free packing". YEAH RIGHT. I broke a nail before giving it to my husband to open and even he struggled with it - took him a good 5 minutes to pry it open.

[yoshimi]

Same here - cover arrived but Kindle is still saying it's not dispatched yet (but also still saying it will arrive the 27th).

Frustratingly, I don't have a dispatch or delivery date. If they'd just tell me that, I'd be a lot happier. Still expect it'll be dispatched today, and arrive tomorrow. Fingers crossed!

[Omega Point]

Just spoken to Amazon CS. Apparently there is a supply delay on the 3G+WiFi model and NONE will be dispatched before September 17th (I asked them to repeat it as I didn't believe it). If this information is actually correct then they are going to be in for a lot of complaints as they were promising a lot of people earlier delivery than that.  

EDIT: Amazon CS e-mailed me later in response to a complaint saying this was incorrect and apologising for the misunderstanding. I have edited this post to avoid confusion

[JSRinUK]

Just spoken to Amazon CS. Apparently there is a supply delay on the 3G+WiFi model and NONE will be dispatched before September 17th (I asked them to repeat is as I didn't believe it). If this information is actually correct then they are going to be in for a lot of complaints as they were promising a lot of people earlier delivery than that. 

Did they mention the WiFi-only model at all?  That's the one I ordered. 

Still no change to my order status.  I think it's nearly time to accept the inevitable.