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Author Topic: Help! My Kindle is Frozen!  (Read 159175 times)
Edward C. Patterson
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« Reply #25 on: September 21, 2009, 03:23:57 PM »

Well, I have trouble doing anything "right"  Grin One thing I forgot in the directions. You MUST have the Kindle unplugged from the charger. If you have it plugged in, the Kindle goes "duh - I'm a flower pot."

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Ed Patterson
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telracs
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« Reply #26 on: September 21, 2009, 03:31:03 PM »

Well, I have trouble doing anything "right"  Grin One thing I forgot in the directions. You MUST have the Kindle unplugged from the charger. If you have it plugged in, the Kindle goes "duh - I'm a flower pot."

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Ed Patterson

Flower pot?  Really?
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Edward C. Patterson
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« Reply #27 on: September 21, 2009, 03:36:52 PM »

Well it depends if you have the text-to-speech switched on.  Grin Cheesy Grin

Ed P
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gglass99
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« Reply #28 on: October 04, 2009, 02:41:08 PM »

My Kindle froze last night. I used the reset button on the back. Restarted fine, but the order of my last read books was out of whack. The book I am currently reading was on the last page. No big deal but strange. I have had my Kindle for 10 months and this was the first occurrence of a lock up. Jerry
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« Reply #29 on: October 04, 2009, 02:43:55 PM »

My Kindle froze last night. I used the reset button on the back. Restarted fine, but the order of my last read books was out of whack. The book I am currently reading was on the last page. No big deal but strange. I have had my Kindle for 10 months and this was the first occurrence of a lock up. Jerry
If you turn on Whispernet, The book list will most likely straighten itself out. Let us know if that helps!
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« Reply #30 on: October 04, 2009, 03:14:14 PM »

Yes that seemed to do the trick. Thanks for the tip - Jerry
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« Reply #31 on: October 04, 2009, 03:19:38 PM »

Welcome, any time!
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A great many people now reading and writing
would be better employed keeping rabbits. 
 
                                                Edith Sitwell
                                      
                 Located just outside Little Rock, Arkansas
Goal for 2012 = 100 books read,          read so far = 60
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« Reply #32 on: October 06, 2009, 11:12:22 PM »

I'm so relieved! I live in Japan, my parents visited last month and brought me a Kindle 2, saving me from years of reading what's available instead of what I want. Last night, just before going to bed to read, I downloaded Ambrose Bierce's The Devil's Dictionary from Gutenberg.org, and my Kindle froze. Oh my goodness. I love the thing and haven't even gotten around to registering it yet.

I'll probably try loading the dictionary again, but not until I recover from this first experience.

Thanks to everyone, especially Red, for the advice.
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Betsy the Quilter
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« Reply #33 on: October 07, 2009, 05:11:06 AM »

Congratulations on the Kindle, CMM, and welcome to KindleBoards!

Congratulations on your first post.  Hang out with us, someone here has an answer to any question you might have!  When you get a chance, head over to Introductions and tell us a little bit about yourself!

Betsy
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« Reply #34 on: November 25, 2009, 12:25:42 PM »

My Kindle is frozen.  I'm trying to do Alt, Shift R, but what is the Shift key?  The up arrow right beside the Alt?
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« Reply #35 on: November 25, 2009, 02:19:12 PM »

Yes, that's the shift key!

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« Reply #36 on: December 29, 2009, 09:37:56 AM »

I am honored to be the 9000th view of this thread and I'm in tears because you're tip worked!!! My baby is back!!! I'm soooo happy!!!  Thank you, Leslie!! Thank you!!
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« Reply #37 on: January 01, 2010, 07:42:38 AM »

Most of the answers to this 'popular' question that you find on this site or with a Google search are for the Kindle-1, NOT the Kindle-2.  If you have a K2, this has worked for me to unfreeze it:
-Unplug the charger.
-Slide AND HOLD the slider switch until the screen starts flashing (about 10 seconds - maybe longer), then release it.  The Kindle will then go through it's 'reboot' sequence on its own, with everything like it was before the freeze.
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aserene
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« Reply #38 on: February 02, 2010, 05:45:23 AM »

Thank you all so much! My kindle froze this morning in the middle of my reading a book for class. I did panic and then I googled.
The slide and hold method seemed to work best for me!
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« Reply #39 on: February 06, 2010, 01:53:54 PM »

I have a kindle 2 that froze.  After reading the posts I tried the soft reset, nothing happened.  After a few tries I  moved on to the hard reset (sliding the on/off switch over and holding for a count of 40)  again, nothing happened.  I set the kindle down and started looking for the cs # I had seen listed and after about 20 seconds noticed my kindle was flashing.  A few seconds more and the home page showed up and it seems to be working fine now.  Thanks for the helps!
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Edward C. Patterson
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« Reply #40 on: February 06, 2010, 02:39:55 PM »

The important part of the hard restart is to have th charger unplugged.

Ed Patterson
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« Reply #41 on: February 07, 2010, 08:14:06 PM »

Thank you all so much! My kindle froze this morning in the middle of my reading a book for class. I did panic and then I googled.
The slide and hold method seemed to work best for me!

Yea, mine froze two, and I went through this thread and brought it to life  Cheesy
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« Reply #42 on: March 26, 2010, 03:20:08 AM »

How do I take the back of of a DX to try the hard reset?
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« Reply #43 on: March 26, 2010, 03:58:47 AM »

How do I take the back of of a DX to try the hard reset?

(I answered you in the other thread you started a few seconds ago)
Here is a cut and paste of the answer I gave. I've owned a DX for a while and this has always worked. Hope it helps:
You don't remove the back on the DX to do a hard reset. To reset the Dx you slide the sleep button on the top and hold it in the slide position (for what seems like forever) but usually is 15-30 seconds. As you are holding it you will see the screen flash three times. Release the slide button during any of the flashes and it will hard restart. Sometimes if you release it before you see the flashes it will reset anyway, but you really do have to hold it at least 15-20 seconds or you'll have to do it again. Best of luck, and post if you have more questions.
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« Reply #44 on: April 01, 2010, 01:46:21 AM »

I've just bought a K2, after transfer some book  from laptop and the frozen happened! I was so Panic. Unfortunately, I have read some posts in this room and tried!! My experience is "HOLD THE SLEEP BUTTON IN ABOUT 40 SECONDS" after that slide quickly again! Every think Will OK!
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« Reply #45 on: April 14, 2010, 11:25:47 AM »

Mine will freeze randomly sometimes... it always happens when I've been on sleep mode, and I slide to wake the device up.
When that happens, it eventually unfreezes, but only after the screen flashes a few times and I temporarily lose all my books.

Is this common, or do I maybe have a faulty one?
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marianneg
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« Reply #46 on: April 14, 2010, 04:18:58 PM »

Mine will freeze randomly sometimes... it always happens when I've been on sleep mode, and I slide to wake the device up.
When that happens, it eventually unfreezes, but only after the screen flashes a few times and I temporarily lose all my books.

Is this common, or do I maybe have a faulty one?

Are you sure it was asleep (with a screensaver picture showing), or are you possibly turning it off instead?  The behavior you described (flashing a few times and taking a moment to load all the books on the home page) is what I usually see turning my K2 on.
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« Reply #47 on: May 11, 2010, 03:57:59 PM »

K2, method that worked for hard re-boot is making sure the device is unplugged, slide and hold on/off button for 30-50 sec. Then take a moment to allow it to work. Be patient, at least another 20-30 sec. before other buttons are pushed.
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« Reply #48 on: June 07, 2010, 05:20:57 PM »

Here's how to restart a frozen Kindle DX (I had such a panic moment last wek and called CS, who walked me through it). No more panic.

Hold the top on/off switch sliding it toe the left nd keep to the left, while counting to 80. Release it. Wait a minute - the DX will flash onece or twice (be patient). Then the screen will go black and then the main Kindle screen (the guy sitting under the tree) will apper and the start up thermomenter bar. Once that's completed, the main menu will come on, and your books will be rstored in batches over the next few minutes. If you have a gazillion like I do, it will take four minutes.

And that's it. No cardiac arrest.

Edward C. Patterson

Thank you, Mr. Patterson, for posting this! My Kindle suddenly froze and I freaked out. Frantically searched this site, found your post, followed it, and phew! My DX is back to normal.   Grin
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Edward C. Patterson
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« Reply #49 on: June 07, 2010, 08:21:40 PM »

Your welcome. Mine has done ti serveral times (I have 1,285 items and sometimes it just freaks). But I simply remember the procedure and also to make sure it's not plugged in (if on he adapter this method will not work).

Ed Patterson
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