Cannot connect to WiFi....

[eileenda]

Have had my Kindle Kindle Keyboard 3G, Free 3G + Wi-Fi, 6" E Ink Display since March.  Never had a problem with it...or connecting to the WiFi.  Two days ago, the connection 'disappeared' and I tried to reconnect.  Though the device recognizes the connection, and have put in the correct password many times, it will not connect.  So, I tried to connect through my computer to download a book via USB.  I got a message, "If you want to read or shop on your Kindle while continuing to charge over USB, please keep the USB cable attached, but eject your Kindle from your computer."  I don't even know what that means    Can anyone help?

[Jeff]

You seem to have have two issues.

The first being that your WiFi has disappeared. I'd suggest rebooting your router to see if that solves the issue.

The second being how to eject your Kindle without unplugging the USB cable. On a Windows computer you should have an icon on the bottom right that's labeled Safely Remove Hardware. Click that and select the Kindle. Don't unplug it and it will continue to charge.

[eileenda]

Jeff...what an easy fix!  Thank you so much!!  Yahoo 

[Jeff]

Great. You're very welcome.