Help please

[Catbernatowicz]

I bought my mom a kindle for Christmas, she is in her late seventies and has never used a PC so I loaded it with books before I sent it to her. Her problem is she will be reading a book and she will come to a page that ask a set of questions, she says she can not by pass that page and move on from them. Can someone please tell me what that's about. I have read about 100 books on my smart phone kindle and have never come across these questions. Any help would be greatly appreciated. By the way I am in North Carolina, and she is in Maine so I can not go there and help her.

[ElaineOK]

No clue.

Have her read the questions to you.  She may be pushing the menu button.

Elaine
Norman, OK

[valleycat1]

Quite often the 'back' button will get you out of a quandary.  I agree with Elaine that you need to find out what those questions are.

[kindlegrl81]

Are you sure she is not reading a sample?  At the end of a sample it has a set of links; something along the lines of "buy this book" and "Go to book description."

[JJB]

I can't remember ever being confronted with questions on a page! I would try the back button as was suggested or call customer service if you can't figure it out.

[Me and My Kindle]

Can you tell us what book she's reading?  She might want to check her "Location" -- and then see if she can select "Go To" and "Location" from the Kindle's menu. In theory, she could input a different location number that will take her forward to the book's next pages.

Anyways, hopefully you'll find an answer soon. When you have a Kindle, you're also part of the community of Kindle owners - and that can be a wonderful and powerful thing!