Betsy the Quilter
Woman in Charge
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Status: Shakespeare
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Alexandria, VA
Posts: 30893
I'm here to help. Really.
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« on: January 10, 2012, 10:21:42 AM » |
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Folks, we had a "whoops" on the forum this morning when one of the essential files decided to take a vaction and not tell us. You may have noticed.  It IS a full moon...  Harvey restored the file from backup and we're going to keep our eyes open for system weirdness. If you have any problems, please post a reply to this thread, I'll have it on "notify." Thanks for your patience. Betsy KB Moderator |
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"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt
"Until I feared I would lose it, I never loved to read. One does not love breathing." -Scout in To Kill a Mockingbird
"Oh come on! Stake through the heart. A little sunlight. It's like falling off a log" -Buffy, the Vampire Slayer |
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BTackitt
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« Reply #1 on: January 10, 2012, 10:38:01 AM » |
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Thank you for announcing this.. I was seriously jonesing.
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crebel
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« Reply #2 on: January 10, 2012, 10:39:07 AM » |
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Thank goodness! I kept getting a "fatal error line 54" message for HOURS and was going through heavy withdrawal without my morning KB fix.
Is there a general e-mail or contact site we can use to check a problem or alert Harvey or someone if there is a problem and we can't get to KB?
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A book, I think, is very like a little golden door.
That takes me into places where I've never been before.
It leads me into fairyland or countries strange and far.
And, best of all, the golden door always stands ajar. - Adelaide Love
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Betsy the Quilter
Woman in Charge
Global Moderator
Status: Shakespeare
Online
Gender:
Alexandria, VA
Posts: 30893
I'm here to help. Really.
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« Reply #3 on: January 10, 2012, 10:59:16 AM » |
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Thank goodness! I kept getting a "fatal error line 54" message for HOURS and was going through heavy withdrawal without my morning KB fix.
Is there a general e-mail or contact site we can use to check a problem or alert Harvey or someone if there is a problem and we can't get to KB?
The system went down approximately 9AM ET and was back up at 12 PM, 3 hours later....I knew about it at 9:02 AM. I tried some troubleshooting things that are within my abilty and then contacted Harvey at 9:12 AM. It just took some time to figure out which file had gone bad on us. And while I have no life (18 hours a day with KB up and running on one of my devices), Harvey actually does...  I'll talk to Harvey about a better notification system, though. We used to have a Twitter account. Perhaps we could revive that... Thank you for announcing this.. I was seriously jonesing.
Tell me about it...I lost 3 of my 18 hours today.  Betsy |
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"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt
"Until I feared I would lose it, I never loved to read. One does not love breathing." -Scout in To Kill a Mockingbird
"Oh come on! Stake through the heart. A little sunlight. It's like falling off a log" -Buffy, the Vampire Slayer |
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Tabatha
Status: Jane Austen
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Gender:
MA
Posts: 423
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« Reply #4 on: January 10, 2012, 11:03:12 AM » |
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Hi Betsy, I am still having a major problem with this site with lagging. Takes 15-20 seconds or more for a page to come up, and typing this is even a chore as it doesn't appear until after the third word or more. Only site I am having this problem with. I do Mobileread, anythingbutipod, clubnook, and several others and only problem is HERE. Lois
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Betsy the Quilter
Woman in Charge
Global Moderator
Status: Shakespeare
Online
Gender:
Alexandria, VA
Posts: 30893
I'm here to help. Really.
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« Reply #5 on: January 10, 2012, 11:07:18 AM » |
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Lois,
the system was rebooted this morning (twice by me before Harvey found the missing file and once since, I believe) so any server slowness should be cleared, and in fact, it's quite speedy for me. You might try clearing your cache. There might be cache files from earlier sessions on KB that are causing the problem.
Let me know.
Betsy
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« Last Edit: January 10, 2012, 11:34:14 AM by Betsy the Quilter »
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"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt
"Until I feared I would lose it, I never loved to read. One does not love breathing." -Scout in To Kill a Mockingbird
"Oh come on! Stake through the heart. A little sunlight. It's like falling off a log" -Buffy, the Vampire Slayer |
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intinst
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« Reply #6 on: January 10, 2012, 11:47:16 AM » |
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Thank you for announcing this.. I was seriously jonesing.
Thank goodness! I kept getting a "fatal error line 54" message for HOURS and was going through heavy withdrawal without my morning KB fix.
Is there a general e-mail or contact site we can use to check a problem or alert Harvey or someone if there is a problem and we can't get to KB?
Glad to hear I wasn't the only one. |
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A great many people now reading and writing would be better employed keeping rabbits. Edith Sitwell  Located just outside Little Rock, Arkansas Goal for 2012 = 100 books read, read so far = 60 Now reading = Maggie Get Your Gun - Kate Danley |
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Betsy the Quilter
Woman in Charge
Global Moderator
Status: Shakespeare
Online
Gender:
Alexandria, VA
Posts: 30893
I'm here to help. Really.
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« Reply #7 on: January 10, 2012, 11:51:58 AM » |
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Hi Betsy, I am still having a major problem with this site with lagging. Takes 15-20 seconds or more for a page to come up, and typing this is even a chore as it doesn't appear until after the third word or more. Only site I am having this problem with. I do Mobileread, anythingbutipod, clubnook, and several others and only problem is HERE. Lois
Still brainstorming here, Lois...what are you using to access the site? Betsy |
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"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt
"Until I feared I would lose it, I never loved to read. One does not love breathing." -Scout in To Kill a Mockingbird
"Oh come on! Stake through the heart. A little sunlight. It's like falling off a log" -Buffy, the Vampire Slayer |
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Ann in Arlington
Inmate # 65
Global Moderator
Status: Shakespeare
Online
Gender:
Arlington, VA
Posts: 32258
Go Nats!
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« Reply #8 on: January 10, 2012, 01:31:38 PM » |
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I got a frantic text from Betsy at work this morning! Unfortunately, being at work, I couldn't assist though I was able to confirm that it wasn't just her!  On the plus side, I learned that, although there's basically no signal and voice calls are but a dream, texts apparently go through just fine. I wonder if there would be a way to set up a 'sign up for a text if there's a problem' thing? |
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Ann Von Hagel Arlington, VA  |
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sparklemotion
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« Reply #9 on: January 10, 2012, 02:13:26 PM » |
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Oooh I was wondering what happened. I missed it on here, I'm glad it's back to normal! |
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You have your way. I have my way. As for the right way, the correct way, and the only way, it does not exist. ~ Friedrich Nietzsche
“Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind.” ~ Henry James
“Until one has loved an animal, a part of one's soul remains unawakened.” ~ Anatole France
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Ann in Arlington
Inmate # 65
Global Moderator
Status: Shakespeare
Online
Gender:
Arlington, VA
Posts: 32258
Go Nats!
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« Reply #10 on: January 10, 2012, 03:16:51 PM » |
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As I said, I wasn't on at the time. . . but I did feel a great disturbance in the force. . . .
Seriously, I got this hellacious headache right at 9 a.m. . . . . . doo doo doo doo doo doo doo doo
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Ann Von Hagel Arlington, VA |
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Betsy the Quilter
Woman in Charge
Global Moderator
Status: Shakespeare
Online
Gender:
Alexandria, VA
Posts: 30893
I'm here to help. Really.
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« Reply #11 on: January 11, 2012, 04:14:05 AM » |
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I got a frantic text from Betsy at work this morning! Unfortunately, being at work, I couldn't assist though I was able to confirm that it wasn't just her! On the plus side, I learned that, although there's basically no signal and voice calls are but a dream, texts apparently go through just fine. I wonder if there would be a way to set up a 'sign up for a text if there's a problem' thing? Frantic?  How do you distinguish between a frantic text and a non-frantic text? I sent a single text asking if you could access it....just wanted confirmation that it wasn't just me. I think twitter is the way to go; I think Harvey has a twitter account for KB. Betsy |
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"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt
"Until I feared I would lose it, I never loved to read. One does not love breathing." -Scout in To Kill a Mockingbird
"Oh come on! Stake through the heart. A little sunlight. It's like falling off a log" -Buffy, the Vampire Slayer |
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Ann in Arlington
Inmate # 65
Global Moderator
Status: Shakespeare
Online
Gender:
Arlington, VA
Posts: 32258
Go Nats!
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« Reply #12 on: January 11, 2012, 06:37:18 AM » |
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Frantic? How do you distinguish between a frantic text and a non-frantic text? I sent a single text asking if you could access it....just wanted confirmation that it wasn't just me. Well, since I basically never get texts from you. . . .I considered even the single one to be momentous! Though, now that you mention it, as hard as tone is to convey here with emoticons, it's even harder in a text message! (And, honestly, I'm not kidding about no signal in the building. . .so I was most surprised that it even came through which might have colored my interpretation.  ) I think twitter is the way to go; I think Harvey has a twitter account for KB.
Betsy
But. . . .I'm not a twit.  |
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Ann Von Hagel Arlington, VA |
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BTackitt
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« Reply #13 on: January 11, 2012, 07:25:11 AM » |
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I don't twitter nor text.. I have texting blocked on my phone. Does KB have an FB page? I do FB.
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Betsy the Quilter
Woman in Charge
Global Moderator
Status: Shakespeare
Online
Gender:
Alexandria, VA
Posts: 30893
I'm here to help. Really.
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« Reply #14 on: January 11, 2012, 07:33:17 AM » |
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Brainstorming is good. Here are my thoughts: you don't have to have a Twitter account to view a Twitter page. Non Twitter folk could visit (imaginary page) www.twitter.com/KB_Status and they would see the latest tweet with the status at the top of the page. So in that sense, it would work as well as almost any other static page. And people who do have Twitter accounts could retweet easily which would get the word out even farther with a ripple effect. Facebook would work similarly--people who don't have Facebook could still see the page. But a FaceBook page with no content other than status reports wouldn't be very good, I don't think...and none of us have time to keep a FB page with "stuff" on it up. I barely post to mine. But a Twitter page with just status stuff wouldn't look much different than any other Twitter page. My thoughts, anyway... Still brainstorming...all ideas are good. Betsy |
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"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt
"Until I feared I would lose it, I never loved to read. One does not love breathing." -Scout in To Kill a Mockingbird
"Oh come on! Stake through the heart. A little sunlight. It's like falling off a log" -Buffy, the Vampire Slayer |
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Tabatha
Status: Jane Austen
Offline
Gender:
MA
Posts: 423
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« Reply #15 on: January 18, 2012, 07:52:22 PM » |
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Lois,
the system was rebooted this morning (twice by me before Harvey found the missing file and once since, I believe) so any server slowness should be cleared, and in fact, it's quite speedy for me. You might try clearing your cache. There might be cache files from earlier sessions on KB that are causing the problem.
Let me know.
Betsy
Betsy, this has been an ongoing problem with me, and I was talking to Patricia tonite, she is having the same problems I am with the site operating slowly, and she, like me, thought it was her computer. I clear my catch every time I get off the internet, so it is not that causing the problem. This afternoon I noted it was hanging on ... /client11.addonchat.com/, and it finally crashed. A couple other times today, IE couldn't connect to KB at all. Same thing happened a couple times yesterday. This is the only site I am having a problem with, and it has been happening for a few weeks now. Very discouraging! |
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Betsy the Quilter
Woman in Charge
Global Moderator
Status: Shakespeare
Online
Gender:
Alexandria, VA
Posts: 30893
I'm here to help. Really.
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« Reply #16 on: January 18, 2012, 08:08:00 PM » |
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Lois, I know you've been having problems for awhile, but I think the last couple of days, there have been slowdowns that have been more wide spread...I've been experiencing them, too. We're working on it. I'll pass your comment on, too.
One thing that happens when we get a lot of new users is that they use the search feature on the top blue menu bar, and unfortunately, site wide searches using that are a known issue for our site. So that may be the problem that's been happening lately.
As we find out more, we'll post here...
Betsy
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"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt
"Until I feared I would lose it, I never loved to read. One does not love breathing." -Scout in To Kill a Mockingbird
"Oh come on! Stake through the heart. A little sunlight. It's like falling off a log" -Buffy, the Vampire Slayer |
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crebel
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« Reply #17 on: January 18, 2012, 08:54:33 PM » |
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I just spent an hour being unable to get to KindleBoards, no other websites were a problem. Did it happen again or was it just something wonky on my end?
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A book, I think, is very like a little golden door.
That takes me into places where I've never been before.
It leads me into fairyland or countries strange and far.
And, best of all, the golden door always stands ajar. - Adelaide Love
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intinst
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« Reply #18 on: January 19, 2012, 12:13:20 AM » |
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Loonlover had problems as well earlier tonight.
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A great many people now reading and writing would be better employed keeping rabbits. Edith Sitwell Located just outside Little Rock, Arkansas Goal for 2012 = 100 books read, read so far = 60 Now reading = Maggie Get Your Gun - Kate Danley |
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Betsy the Quilter
Woman in Charge
Global Moderator
Status: Shakespeare
Online
Gender:
Alexandria, VA
Posts: 30893
I'm here to help. Really.
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« Reply #19 on: January 19, 2012, 12:15:40 AM » |
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I've had some recurring problems yesterday and today...I've let Harvey know, but he's pretty busy right now IRL, not sure when he'll be able to get to it. I appreciate your patience..and letting us know that you've also had problems.
Betsy
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"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt
"Until I feared I would lose it, I never loved to read. One does not love breathing." -Scout in To Kill a Mockingbird
"Oh come on! Stake through the heart. A little sunlight. It's like falling off a log" -Buffy, the Vampire Slayer |
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